Skip to content
  • Home
  • Training
    • Domains
    • Business Tools
    • Courses
    Edit Content

    Cyber Security

    EC-Council Offensive Security ISC2 GAQM CompTIA ISACA

    Cloud Computing

    AWS Google Cloud Microsoft Azure

    Networking

    Cisco CompTIA

    Project Management

    PMI GAQM

    Scrum and Agile

    Scrum GAQM Scrum Alliance

    Business Tools

    Fortinet Servicenow Salesforce F5

    Compliance Professional

    GAQM EXIN

    ITSM

    AXELOS
    All Course
    Edit Content

    SIEM & SOAR

    • Qualys
    • Splunk
    • IBM Qradar
    • FortiSIEM
    • Arcsight
    • Azure Sentinel
    • LogRhythm
    • Rapid7
    • Trellix
    • Cortex XSOAR

    Firewall & SASE

    • Fireye
    • Checkpoint
    • Forcepoint
    • Fortinet
    • Palo Alto
    • Zscalar 
    • Netskope

    IAM & PAM

    • CyberARK
    • Forgerock
    • Beyond Trust
    • PingID
    • Cisco

    Helpdesk & Ticketing

    • Servicenow
    • Sailpoint
    • Salesforce
    • Zoho
    • Hubspot
    • Jira

    Native Cloud and SaaS

    • Google
    • AWS
    • Azure
    • Oracle
    • VmWare
    • IBM
    • Rudderstack
    • Hansen
    • Mirakl

    System Admin Tools

    • Solaris
    • NagiOS
    • jProfiler
    • Open LDAP
    • Powerstore Backup
    • Backup Cohesity
    • Microsoft Endpoint Configuration manager
    • Prisma Cloud Config check
    • IBM System Automation

    EDR

    • Microsoft
    • Qualys
    • Trellix
    • Crowdstrike
    • Acronis
    • Trend Micro
    • SentineOne

    VA and VM

    • Tenable
    • Acunetix
    • OWASP ZAP
    • Burp Suite
    • Holm Security
    • Nikto
    • Qualys

    Automation

    • UiPath
    • Power BI
    • Robocorp
    • PowerAutomate
    • HashiCorp

    ERP

    • SAP
    • SAP HANA
    • Primavera
    Edit Content
    • Cyber Security
    • Project Management
    • Cloud
    • Networking
    • Compliance
    • Scrum & Agile
    • SAP
    • Customize
    • Business Tools
    • ITSM
    Edit Content
    • EC-Council
    • CompTIA
    • ISACA
    • ISC2
    • GAQM
    • Offensive Security
    Edit Content
    • Application Security Engineer (CASE) .NET
    • CASE JAVA: Application Security Engineer JAVA (312-96)
    • CCSE – Cloud Security Engineer (312-40)
    • CEH – Ethical Hacker (CEH v11/ v12) / PT
    • CHFI Computer Hacking Forensic Investigator-DFIR (312-49)
    • Chief Information Security Officer (C|CISO 712-50)
    • CPENT- Penetration Testing Professional (412-80)
    • CSCU – Secure Computer User Certification (112-12)
    • CTIA – Threat Intelligence Analyst (312-85)
    • EC-Council Security Specialist (ECSS)
    • EC-Council Disaster Recovery Professional (EDRP 312-76)
    • ECES Certification: EC-Council Encryption Specialist (212-81)
    • ECIH Certification | EC-Council Incident Handler (212-89)
    • ECSA Certification | EC-Council Security Analyst (412-79)
    • ECSA: EC-Council Security Analyst (Practical)
    • Certified Ethical Hacker Practical (CEH v12)
    • Network Defender CND (312-38) Certification
    Edit Content
    • CompTIA Server+ Certification
    • CompTIA IT Fundamentals Certification
    • CompTIA A+ Certification
    • CompTIA CySA+ Certification
    • CompTIA DATA+ Certification
    • CompTIA Linux+ Certification
    • CompTIA CTT+
    • CompTIA Security+ Certification
    • CompTIA CASP+
    Edit Content
    • ISACA CRISC: in Risk and Information Systems Control
    • ISACA CISA: Information Systems Auditor
    • ISACA CSX-P: Cyber security Practitioner Certification
    • ISACA CGEIT: in the Governance of Enterprise IT
    • ISACA CISM: Information Security Manager
    Edit Content
    • ISC²: CCSP – Cloud Security Professional
    • ISC²: CISSP – Information Systems Security Professional
    Edit Content
    • GAQM CISO: Information Security Officer
    • GAQM CPEH – Professional Ethical Hacker
    • GAQM CFA – Forensic Analyst
    • GAQM CPT – Penetration Tester
    • GAQM CISST – Information Systems Security Tester
    • GAQM CISSM: Information Systems Security Manager
    • GAQM CISP – Information Security Professional
    Edit Content
    • WEB-300: Advanced Web Attacks and Exploitation
    • PEN-200: Penetration Testing with Kali Linux
    Edit Content
    • PMI
    • GAQM
    Edit Content
    • PMI Scheduling Professional (PMI-SP)
    • PMI Risk Management Professional (PMI-RMP)
    • Certified PMI Professional in Business Analysis (PMI-PBA)
    • PMI Agile Certified Practitioner (PMI-ACP)
    • Program Management Professional (PgMP) Certification
    • Portfolio Management Professional (PfMP)
    • Certified Associate Project Management (CAPM) Certification
    • Certified Project Management Professional (PMP)
    Edit Content
    • GAQM CPD – Project Director (CPD-001)
    • GAQM PPM – Professional in Project Management (PPM-001)
    • GAQM APM – Associate In Project Management (APM-001)
    Edit Content
    • AWS
    • CompTIA
    • Google
    • Microsoft
    Edit Content
    • AWS : SAP on AWS – Specialty
    • AWS Security Specialty (SCS-C02) Certification
    • AWS Machine Learning – Specialty (MLS-C01)
    • AWS Database Specialty (DBS-C01)
    • AWS Data Analytics Specialty (DAS-C01)
    • AWS Advanced Networking Specialty (ANS-C01)
    • AWS SysOps Administrator – Associate (SOA-C02) | Cloud Admin
    • AWS Developer Associate (DVA-C02)
    • AWS Solutions Architect Associate (SAAC03)
    • AWS DevOps Engineer Professional Certification (DOP-C02)
    • AWS Solutions Architect Professional (SAP-C02) | Cloud Security
    • AWS Cloud Practitioner (CLF-C02) | Cloud Computing
    Edit Content
    • CompTIA Cloud Essentials+
    Edit Content
    • Google Professional Machine Learning Engineer
    • Professional Google Workspace Administrator
    • Google Professional Cloud Network Engineer
    • Google Professional Cloud Security Engineer
    • Google Professional Cloud DevOps Engineer
    • Google Professional Data Engineer (GCP-PDE)
    • Google Professional Cloud Developer
    • Google Professional Cloud Database Engineer
    • Google Professional Cloud Architect
    • Google Associate Cloud Engineer
    • Google Cloud Digital Leader (GCP-CDL)
    Edit Content
    • Microsoft Identity and Access Administrator (SC-300)
    • Microsoft Managing Modern Desktops (MD – 101)
    • SC-900: Microsoft Security, Compliance, Identity Fundamentals
    • Microsoft AZ-040T00: Automating Administration With PowerShell
    • Microsoft Dynamics 365 Fundamentals (CRM): MB – 910
    • Microsoft Windows Client (MD – 100)
    • Microsoft Azure Data Fundamentals (DP – 900)
    • Microsoft Azure Administrator (AZ – 104)
    • Microsoft (AZ-400) Designing and Implementing Microsoft DevOps Solutions
    • Microsoft – Data Engineering on Microsoft Azure (DP – 203)
    • Microsoft Azure Security Technologies (AZ – 500)
    • Microsoft Azure Fundamentals (AZ – 900)
    Edit Content
    • CompTIA
    • Cisco
    Edit Content
    • CompTIA Network+ (N10-008) Certification
    Edit Content
    • Cisco DevNet Associate
    • CCT Routing and Switching Certification
    • CCT Data Center Certification
    • CCT Collaboration Certification
    • Cisco CyberOps Professional
    • Cisco DevNet Professional
    • Cisco CyberOps Associate Certification
    • CCNA: Cisco Network Associate
    • CCNP Data Center Certification
    • CCNP Collaboration Certification
    • CCNP Enterprise Certification
    • CCDE Cisco Design Expert
    • CCIE Enterprise Wireless Certification
    • CCIE Enterprise Infrastructure Certification
    • CCNP Service Provider Certification
    • CCNP Security Certification
    • CCIE Service Provider Certification
    • CCIE Security Certification
    • CCIE Data Center Certification
    • CCIE Collaboration Certification
    Edit Content
    • GAQM
    • EXIN
    Edit Content
    • GAQM ISO/IEC 27001 | ISMS Internal Auditor Certification
    • ISO 20000 – ITSM
    • ISO 22301 BCMS – Lead Auditor
    • ISO 27001 : 2013 – Lead Auditor
    • ISO/IEC 38500 – Lead IT Corporate Governance Manager
    Edit Content
    • EXIN : ITSM Foundation Bridge (ISO/IEC 20000:2018)
    • EXIN – IT Service Management Foundation (ISO/IEC 20000:2018)
    • EXIN : Information Security Management Expert (ISO/IEC 27001)
    • EXIN : Information Security Management Professional (ISO/IEC 27001)
    • EXIN : Information Security Foundation (ISO/IEC 27001)
    Edit Content
    • Scrum
    • Scrum Alliance
    • GAQM
    Edit Content
    • Professional Scrum Product Owner (PSPO 3)
    • Professional Scrum Product Owner (PSPO 2)
    • Professional Scrum Product Owner (PSPO 1)
    • Professional Scrum Master (PSM 3)
    • Professional Scrum Master (PSM 2)
    • Professional Scrum Master (PSM 1 )
    Edit Content
    • Scrum Product Owner (CSPO)
    • Scrum Professional ScrumMaster (CSP-SM)
    • A-CSM: Advanced ScrumMaster Certification
    • ScrumMaster (CSM)
    Edit Content
    • GAQM CAC: Agile Coach (CAC-001)
    • SAFe Practitioner (CSP)
    • GAQM CAD: Agile Developer (CAD-001)
    • Agile Scrum Product Owner (CASPO)
    • Agile Scrum Master (CASM)
    • Scrum Master (CSM)
    Edit Content
    • SAP Forecasting and Replenishment
    • SAP on Google Cloud
    • SAP Business Technology Platform (BTP) Event Mesh
    • SAP CAR
    • SAP PP
    • SAP CBTA
    • SAP Basis
    • SAP Treasury Management
    • SAP Marketing Cloud Key Features & Extensibility
    • SAP Commerce cloud Business User Training ( Formerly HY200)
    • SAP Complete module
    • Sap Customer Data Cloud
    • SAP Service Cloud
    • SAP BI / BW
    • SAP FI Vertex
    • SAP Cloud applications studio
    • SAP commerce cloud backoffice framework developer
    • Sap Commisions (fka C4H430)
    • SAP Commerce Cloud Developer Part – 2
    • Sap Commerce Cloud Developer Part – 1
    • SAP Solution Manager
    • SAP information Lifecycle management
    • SAP SD
    Edit Content
    • Professional Threat Hunting
    • Advanced SOC: Security Operations Center Level 1 with Splunk SIEM IT
    • Advanced SOC: Security Operations Center Level 2 with Splunk SIEM IT
    • Cyber Security and SOC Operations (Beginner to Intermediate Level) IT SOC- Level 1
    Edit Content
    • ServiceNow
    • Fortinet
    • F5
    Edit Content
    • ServiceNow System Administrator (CSA)
    • ServiceNow Application Developer (CAD)
    Edit Content
    • Fortinet : NSE 7 – Enterprise Firewall Certification ( FT-EFW )
    • Fortinet : NSE 6 – FortiSwitch Certification (FT-FSW)
    • Securing AWS with FortiCloud Security
    • Securing Azure with FortiCloud Security
    • OT Security
    • Fortinet : FortiSOAR Administrator (FT-FSR-ADM)
    • Fortinet : FortiWeb Web Application Firewall (FT-FWB)
    • Fortinet : FortiEDR – Endpoint Detection and Response
    • Fortinet : FortiSIEM – Security Information & Event Management ( FT-FSM )
    Edit Content
    • Setting up F5 Advanced WAF
    • F5 : Configuring F5 SSL Orchestrator Certification
    • Configuring BIG-IP AFM: Advanced Firewall Manager
    • Configuring BIG-IP ASM: Application Security Manager
    Edit Content
    • AXELOS
    Edit Content
    • ITIL Foundation Certification & Training
  • Enterprise Solution
  • Resources
    • Blogs
  • Webinars
  • About us
  • Contact us
Sign In
  • Home
  • Training
    • Courses
    Edit Content
    • Cyber Security
    • Project Management
    • Cloud
    • Networking
    • Compliance
    • Scrum & Agile
    • SAP
    • Customize
    • Business Tools
    • ITSM
    Edit Content
    • EC-Council
    • CompTIA
    • ISACA
    • ISC2
    • GAQM
    • Offensive Security
    Edit Content
    • Application Security Engineer (CASE) .NET
    • CASE JAVA: Application Security Engineer JAVA (312-96)
    • CCSE – Cloud Security Engineer (312-40)
    • CEH – Ethical Hacker (CEH v11/ v12) / PT
    • CHFI Computer Hacking Forensic Investigator-DFIR (312-49)
    • Chief Information Security Officer (C|CISO 712-50)
    • CPENT- Penetration Testing Professional (412-80)
    • CSCU – Secure Computer User Certification (112-12)
    • CTIA – Threat Intelligence Analyst (312-85)
    • EC-Council Security Specialist (ECSS)
    • EC-Council Disaster Recovery Professional (EDRP 312-76)
    • ECES Certification: EC-Council Encryption Specialist (212-81)
    • ECIH Certification | EC-Council Incident Handler (212-89)
    • ECSA Certification | EC-Council Security Analyst (412-79)
    • ECSA: EC-Council Security Analyst (Practical)
    • Certified Ethical Hacker Practical (CEH v12)
    • Network Defender CND (312-38) Certification
    Edit Content
    • CompTIA Server+ Certification
    • CompTIA IT Fundamentals Certification
    • CompTIA A+ Certification
    • CompTIA CySA+ Certification
    • CompTIA DATA+ Certification
    • CompTIA Linux+ Certification
    • CompTIA CTT+
    • CompTIA Security+ Certification
    • CompTIA CASP+
    Edit Content
    • ISACA CRISC: in Risk and Information Systems Control
    • ISACA CISA: Information Systems Auditor
    • ISACA CSX-P: Cyber security Practitioner Certification
    • ISACA CGEIT: in the Governance of Enterprise IT
    • ISACA CISM: Information Security Manager
    Edit Content
    • ISC²: CCSP – Cloud Security Professional
    • ISC²: CISSP – Information Systems Security Professional
    Edit Content
    • GAQM CISO: Information Security Officer
    • GAQM CPEH – Professional Ethical Hacker
    • GAQM CFA – Forensic Analyst
    • GAQM CPT – Penetration Tester
    • GAQM CISST – Information Systems Security Tester
    • GAQM CISSM: Information Systems Security Manager
    • GAQM CISP – Information Security Professional
    Edit Content
    • WEB-300: Advanced Web Attacks and Exploitation
    • PEN-200: Penetration Testing with Kali Linux
    Edit Content
    • PMI
    • GAQM
    Edit Content
    • PMI Scheduling Professional (PMI-SP)
    • PMI Risk Management Professional (PMI-RMP)
    • Certified PMI Professional in Business Analysis (PMI-PBA)
    • PMI Agile Certified Practitioner (PMI-ACP)
    • Program Management Professional (PgMP) Certification
    • Portfolio Management Professional (PfMP)
    • Certified Associate Project Management (CAPM) Certification
    • Certified Project Management Professional (PMP)
    Edit Content
    • GAQM CPD – Project Director (CPD-001)
    • GAQM PPM – Professional in Project Management (PPM-001)
    • GAQM APM – Associate In Project Management (APM-001)
    Edit Content
    • AWS
    • CompTIA
    • Google
    • Microsoft
    Edit Content
    • AWS : SAP on AWS – Specialty
    • AWS Security Specialty (SCS-C02) Certification
    • AWS Machine Learning – Specialty (MLS-C01)
    • AWS Database Specialty (DBS-C01)
    • AWS Data Analytics Specialty (DAS-C01)
    • AWS Advanced Networking Specialty (ANS-C01)
    • AWS SysOps Administrator – Associate (SOA-C02) | Cloud Admin
    • AWS Developer Associate (DVA-C02)
    • AWS Solutions Architect Associate (SAAC03)
    • AWS DevOps Engineer Professional Certification (DOP-C02)
    • AWS Solutions Architect Professional (SAP-C02) | Cloud Security
    • AWS Cloud Practitioner (CLF-C02) | Cloud Computing
    Edit Content
    • CompTIA Cloud Essentials+
    Edit Content
    • Google Professional Machine Learning Engineer
    • Professional Google Workspace Administrator
    • Google Professional Cloud Network Engineer
    • Google Professional Cloud Security Engineer
    • Google Professional Cloud DevOps Engineer
    • Google Professional Data Engineer (GCP-PDE)
    • Google Professional Cloud Developer
    • Google Professional Cloud Database Engineer
    • Google Professional Cloud Architect
    • Google Associate Cloud Engineer
    • Google Cloud Digital Leader (GCP-CDL)
    Edit Content
    • Microsoft Identity and Access Administrator (SC-300)
    • Microsoft Managing Modern Desktops (MD – 101)
    • SC-900: Microsoft Security, Compliance, Identity Fundamentals
    • Microsoft AZ-040T00: Automating Administration With PowerShell
    • Microsoft Dynamics 365 Fundamentals (CRM): MB – 910
    • Microsoft Windows Client (MD – 100)
    • Microsoft Azure Data Fundamentals (DP – 900)
    • Microsoft Azure Administrator (AZ – 104)
    • Microsoft (AZ-400) Designing and Implementing Microsoft DevOps Solutions
    • Microsoft – Data Engineering on Microsoft Azure (DP – 203)
    • Microsoft Azure Security Technologies (AZ – 500)
    • Microsoft Azure Fundamentals (AZ – 900)
    Edit Content
    • CompTIA
    • Cisco
    Edit Content
    • CompTIA Network+ (N10-008) Certification
    Edit Content
    • Cisco DevNet Associate
    • CCT Routing and Switching Certification
    • CCT Data Center Certification
    • CCT Collaboration Certification
    • Cisco CyberOps Professional
    • Cisco DevNet Professional
    • Cisco CyberOps Associate Certification
    • CCNA: Cisco Network Associate
    • CCNP Data Center Certification
    • CCNP Collaboration Certification
    • CCNP Enterprise Certification
    • CCDE Cisco Design Expert
    • CCIE Enterprise Wireless Certification
    • CCIE Enterprise Infrastructure Certification
    • CCNP Service Provider Certification
    • CCNP Security Certification
    • CCIE Service Provider Certification
    • CCIE Security Certification
    • CCIE Data Center Certification
    • CCIE Collaboration Certification
    Edit Content
    • GAQM
    • EXIN
    Edit Content
    • GAQM ISO/IEC 27001 | ISMS Internal Auditor Certification
    • ISO 20000 – ITSM
    • ISO 22301 BCMS – Lead Auditor
    • ISO 27001 : 2013 – Lead Auditor
    • ISO/IEC 38500 – Lead IT Corporate Governance Manager
    Edit Content
    • EXIN : ITSM Foundation Bridge (ISO/IEC 20000:2018)
    • EXIN – IT Service Management Foundation (ISO/IEC 20000:2018)
    • EXIN : Information Security Management Expert (ISO/IEC 27001)
    • EXIN : Information Security Management Professional (ISO/IEC 27001)
    • EXIN : Information Security Foundation (ISO/IEC 27001)
    Edit Content
    • Scrum
    • Scrum Alliance
    • GAQM
    Edit Content
    • Professional Scrum Product Owner (PSPO 3)
    • Professional Scrum Product Owner (PSPO 2)
    • Professional Scrum Product Owner (PSPO 1)
    • Professional Scrum Master (PSM 3)
    • Professional Scrum Master (PSM 2)
    • Professional Scrum Master (PSM 1 )
    Edit Content
    • Scrum Product Owner (CSPO)
    • Scrum Professional ScrumMaster (CSP-SM)
    • A-CSM: Advanced ScrumMaster Certification
    • ScrumMaster (CSM)
    Edit Content
    • GAQM CAC: Agile Coach (CAC-001)
    • SAFe Practitioner (CSP)
    • GAQM CAD: Agile Developer (CAD-001)
    • Agile Scrum Product Owner (CASPO)
    • Agile Scrum Master (CASM)
    • Scrum Master (CSM)
    Edit Content
    • SAP Forecasting and Replenishment
    • SAP on Google Cloud
    • SAP Business Technology Platform (BTP) Event Mesh
    • SAP CAR
    • SAP PP
    • SAP CBTA
    • SAP Basis
    • SAP Treasury Management
    • SAP Marketing Cloud Key Features & Extensibility
    • SAP Commerce cloud Business User Training ( Formerly HY200)
    • SAP Complete module
    • Sap Customer Data Cloud
    • SAP Service Cloud
    • SAP BI / BW
    • SAP FI Vertex
    • SAP Cloud applications studio
    • SAP commerce cloud backoffice framework developer
    • Sap Commisions (fka C4H430)
    • SAP Commerce Cloud Developer Part – 2
    • Sap Commerce Cloud Developer Part – 1
    • SAP Solution Manager
    • SAP information Lifecycle management
    • SAP SD
    Edit Content
    • Professional Threat Hunting
    • Advanced SOC: Security Operations Center Level 1 with Splunk SIEM IT
    • Advanced SOC: Security Operations Center Level 2 with Splunk SIEM IT
    • Cyber Security and SOC Operations (Beginner to Intermediate Level) IT SOC- Level 1
    Edit Content
    • ServiceNow
    • Fortinet
    • F5
    Edit Content
    • ServiceNow System Administrator (CSA)
    • ServiceNow Application Developer (CAD)
    Edit Content
    • Fortinet : NSE 7 – Enterprise Firewall Certification ( FT-EFW )
    • Fortinet : NSE 6 – FortiSwitch Certification (FT-FSW)
    • Securing AWS with FortiCloud Security
    • Securing Azure with FortiCloud Security
    • OT Security
    • Fortinet : FortiSOAR Administrator (FT-FSR-ADM)
    • Fortinet : FortiWeb Web Application Firewall (FT-FWB)
    • Fortinet : FortiEDR – Endpoint Detection and Response
    • Fortinet : FortiSIEM – Security Information & Event Management ( FT-FSM )
    Edit Content
    • Setting up F5 Advanced WAF
    • F5 : Configuring F5 SSL Orchestrator Certification
    • Configuring BIG-IP AFM: Advanced Firewall Manager
    • Configuring BIG-IP ASM: Application Security Manager
    Edit Content
    • AXELOS
    Edit Content
    • ITIL Foundation Certification & Training
  • Enterprise Solution
  • Resources
    • Blogs
  • Webinars
  • LMS
  • About us
  • Contact us
 4/5

SAP Certified : SAP Service Cloud (C4H510)

Categorie: SAP

  • Practice Test
  • Course Videos
Enquire Now
An error occurred.
An error occurred.

4.6

Rating

50+

Enrolled

32

Course Hrs

11

Modules

SAP SERVICE CLOUD
  • Course Info
  • Course Highlights
  • Course Outline
  • Who Should Enroll
  • Review
SAP Service Cloud

Welcome to the SAP Service Cloud Certification course, your gateway to the dynamic world of SAP service management. SAP-Service Cloud training is designed to equip individuals with the skills and knowledge required to effectively use SAP-Service Cloud, a customer service management solution. The training covers various aspects of the platform, including ticket management, knowledge base creation, customer interactions, and analytics. Participants learn how to enhance customer experiences, streamline service processes, and optimize service delivery. The training typically includes hands-on exercises, real-world scenarios, and best practices to ensure learners gain practical expertise. By completing SAP-Service Cloud training, individuals can become proficient in utilizing the platform’s capabilities to meet customer demands and improve overall service efficiency.

A vital part of this journey involves hands-on experience with SAP Service Cloud applications. You’ll apply your skills in real-world scenarios, equipping yourself with expertise that is currently in high demand.

The demand for certified SAP Service Cloud professionals has been surging as organizations recognize the significance of delivering exceptional service to their customers. As a graduate of the SAP Service-Cloud Certification course, you’ll position yourself at the forefront of this transformation, becoming a highly sought-after asset in today’s competitive job market.

Whether you’re new to SAP or an experienced professional, our course is thoughtfully designed to elevate your career prospects. Enroll today to become an integral part of the future of customer service excellence and embark on an exciting career journey. Don’t miss out on this thrilling adventure!

Authentic Certificate

Earn a Certificate upon completion

Life Time Accessibility

Set and maintain flexible deadlines.

Online Classes

Start instantly and learn at your own

Beginner Level

No prior experience required.

SAP Highlights

  • Proficiency in SAP Service Cloud: Acquire the skills and knowledge to navigate and utilize SAP-Service Cloud applications effectively.
  • Delivering Exceptional Customer Service: Learn to provide top-tier customer service experiences using SAP-Service Cloud.
  • Real-World Application of SAP Service Cloud: Gain hands-on experience by applying your knowledge to actual customer service scenarios.
  • Mastering Service Processes and Strategies: Understand the principles and strategies for delivering outstanding customer service.
  • Effective Service Cloud Governance: Learn how to manage and analyze customer service data effectively in SAP environments.
  • Understanding the Role of SAP-Service Cloud in the Customer Service Lifecycle
  • Integration Capabilities
  • Customer Experience Enhancement
  • Analytics and Reporting
  • Cloud-Based Learning
  • Becoming a Leader in Customer Service Excellence

These highlights encapsulate the core areas of focus and learning outcomes in the SAP Service Cloud Certification course.

Course Outline

Our courses are balanced mix of videos & articles

DAY 1
Introduction to SAP Service Cloud
  •  An overview of SAP Service Cloud, its role in customer service management, and the benefits it offers to organizations.
Ticket Management
  • Understanding how to create, manage, and resolve customer service tickets efficiently within the SAP Service Cloud system. 
Knowledge Base Management
  • Learning how to create and maintain a knowledge base to provide customers with self-service options and empower customer service representatives.
DAY 2
Service Level Agreement (SLA) Management
  • Understanding SLA concepts and how to set and monitor service level agreements to meet customer expectations.
Customer Interaction Channels
  •  Exploring different customer interaction channels such as email, chat, social media, and phone, and how to manage interactions seamlessly within SAP Service Cloud.
Service Analytics and Reporting
  • Utilizing analytics tools and generating reports to gain insights into service performance, customer satisfaction, and service team efficiency.
DAY 3
Field Service Management (Optional)
  • For some training programs, there might be a module focused on field service management, covering aspects like scheduling, dispatching, and mobile service.
Integration with Other SAP Solutions
  • Understanding how to integrate SAP Service Cloud with other SAP solutions like SAP Sales Cloud and SAP Marketing Cloud to ensure a unified customer experience.
Case Management
  • Learning how to handle complex service cases and escalate them appropriately to achieve effective resolution.
DAY 4
Service Contracts and Warranty Management (Optional
  • In some advanced courses, participants might explore managing service contracts and warranties to support service agreements.
Customer Feedback and Surveys
  • Understanding how to gather customer feedback and conduct surveys to measure customer satisfaction and identify areas for improvement.

Who Should Enroll?

The SAP Service Cloud Certification course is designed for individuals seeking to advance their expertise in SAP service management and customer service excellence. While it is open to anyone interested in the field, it is particularly valuable for the following roles within the realm of customer service and SAP:

  • Customer Service Professionals: Ideal for those looking to specialize in SAP-Service Cloud and deliver exceptional customer service.
  • CRM Specialists: CRM specialists can enhance their skills to leverage SAP-Service Cloud effectively.
  • IT Managers: IT managers can acquire expertise in SAP-Service Cloud to elevate their customer service offerings.
  • Professionals in Customer Support and Service Delivery
  • Project Managers Focusing on Customer Service
  • Individuals Exploring Careers in SAP Service Management
  • Quality Assurance and Customer Experience Analysts

Enroll today to become a proficient SAP Service Cloud professional and play a crucial role in delivering world-class customer service experiences with SAP.

Download Syllabus for Complete Details
Completion Certificate

Tags

Ethical Hacking

Cyber Security

Networking

  • Practice Test
  • Course Videos
Enquire Now
An error occurred.
An error occurred.

Details of the course you need to know

training duration

Training Duration

32 Hrs

Training days

Training Days

4 Days

Exam code

Exam Code

-

Exam fee

Exam Fee

-

training duration

Exam Duration

-

Passing Percentage

Passing Percentage

70%

Why choose us?

Online Course

6+ hours of training videos for all the objectives. You will be amazed by the way of explaining the concepts that are very easy to understand.

Practice Questions

1 Full-length mock exams ( 85+ unique Exam practice questions

Expert Support

Our support team consists o experts, ready to clarify all your questions.

Lifetime Access

Our courses come with the lifetime license/validity. Once purchased, you can access them for the lifetime.

Money Back Guarantee

We provide 100% unconditional moneyback gurantee.

Testimonials / Feedback

Revies from our customers

Feature that keep you going​

1

degree

Easy to understand
A well-organised curriculum that simplifies the learning process and offers a clearer path to success

2

certification

Certification
Upon successfully completing the course, you will receive a certificate of your achievement and dedication

3

24 hour support

24/7 Support

Our 24/7 support ensures that you’re never alone when facing questions, concerns, or challenges.

What Our Clients Say

Get in Touch

We’d love to hear from you

  • Email: info@upskillfinder.com
  • (+91) 92581 19067
Facebook-f Instagram Twitter Linkedin-in Youtube

Quick Links

  • Home
  • About Us
  • Contact us
  • Courses
  • Blogs
  • LMS
  • Privacy Policy
  • Terms & Conditions

Newsletter

Sign up our newsletter to get update information, news and free insight.

Copyright© 2023 Upskillfinder, All rights reserved

Get In Touch

    Please fill the form to receive the brochure link