Course Objectives

After completing this course, you will be able to:

• Deploy the FortiVoice on your network
• Configure and set up HA for large scale deployments
• Install and set up extensions for both internal and external users
• Create groups to manage calls and configuration options
• Set inbound and outbound dialing rules to meet customer requirements
• Use and manage Auto Attendant menus and options
• Understand system advanced features
• Monitor system via logs and traces to ensure the system is setup correctly
• Generate call reports and invoices based upon user or trunk activity
• Provide access and rights to users within the user portal
• Configure auto dialer and campaigns
• Deploy gateway and local survivable systems
• Deploy softclients for mobile workers

Pre-Requisites

It is recommended that you have an understanding of the following topics:

• Network protocols
• Network concepts
• VoIP protocols

Certifications

This course prepares you for the FortiVoice Specialist Exam.
The FortiVoice Specialist exam counts toward one of the four NSE 6 specializations required to get the NSE 6 certification.