Servicenow Certified System Administrator (CSA)
Demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.
About The Course
ServiceNow System Administrator Certification demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.
Successfully passing this certification exam also establishes the core skill set necessary to pursue further certification for individuals
Course Objectives
This course teaches you about core aspects such as;
- Platform Overview and Navigation
- Instance Configuration
- Configuring Applications for Collaboration
- Self Service & Automation
Pre-Requisites
Candidates can complete either a three-day ServiceNow Administration Fundamentals training course or the on-demand ServiceNow Administration Fundamentals training course offered in Now Learning.
To be successful on this exam, candidates should have attended the ServiceNow Administration Fundamentals class and have at least six months of hands-on experience with ServiceNow.
Industry experience with database concepts and system management, as well as knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful.
To prepare for the exam, please download the exam blueprint and review what will be covered.
What's included
- 16 Hours Training Course
- Certificate
- 6 Module
- 24/7 Support
