CCNP Collaboration

Enhance your IT skills and boost your career with Cisco’s Professional CCNP Collaboration accreditation.

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About The Course

Technology advances are enabling new collaboration applications and businesses that connect everything—people, devices, machines, and applications. With intent-based networking, collaboration teams can take advantage of automation to scale their infrastructure. But to capitalize on these opportunities, today’s collaboration professionals need a broader range of skills and deeper focus in strategic technology areas. The CCNP Collaboration certification program gives you exactly that breadth and depth.

CCNP Collaboration certification will help you prove your skills in the ever-changing landscape of collaboration technologies. The certification covers core technologies and a collaboration focus area of your choice. You choose where you want to focus. You choose where to take your career. Among the industry’s most widely recognized and respected certifications, CCNP sets you apart

Core Exam & Recommended Training

  • 350-801 CLCOR: Implementing and Operating Cisco Collaboration Core Technologies

Concentration Exam & Recommended Training

  • 300-810 CLICA: Implementing Cisco Collaboration Applications
  • 300-815 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services
  • 300-820 CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions
  • 300-835 CLAUTO: Automating Cisco Collaboration Solutions
  • 300-825 CLCNF: Implementing Cisco Collaboration Conferencing

Course Objectives

  • Describe the Cisco Collaboration solutions architecture
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement Cisco Unified Communications Manager provisioning features
  • Describe the different codecs and how they are used to transform analog voice into digital streams
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • Implement a Cisco gateway for PSTN access
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • …many more


  • Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
  • Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
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What's included

  • _ Hours Training Course
  • Certificate
  • _ Module
  • 24/7 Support


  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers


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